Privacy Policy

At Tilwe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We collect information you provide directly to us, such as when you:

Fill out our contact form or subscribe to our newsletter
Use our AI-powered tools and automation platforms
Create an account or communicate with our team

We also automatically collect certain information through:

Google Analytics to understand how visitors use our website
Cookies and similar technologies for website functionality

How We Use Your Information

We use your information to:

Provide and improve our AI solutions and services
Respond to your inquiries and support requests
Send you updates about our products and services (with your consent)
Analyze usage patterns to enhance user experience
Monitor website performance and user behavior through Google Analytics

Third-Party Services

We use Google Analytics to collect and analyze information about how you use our website. This helps us improve our services and user experience. Google Analytics may collect information such as your IP address, browser type, and pages visited. For more information about Google's privacy practices, visit Google's Privacy Policy.

Data Retention

We retain your personal information for 6 months from your last active interaction with our services. After this period, your data is automatically deleted from our systems unless required by law to be retained longer.

Data Protection

We implement industry-standard security measures to protect your personal information. Your data is stored securely and is never sold to third parties.

Your Rights

You have the right to:

Access, update, or delete your personal information at any time
Opt-out of marketing communications
Request information about how your data is processed
Request immediate deletion of your data
Opt-out of Google Analytics tracking

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at dileep@tilwe.com.

This policy was last updated on November 1, 2025.